Data Protection Policy
Introduction
John W Hannay & CO Limited (“the Company”) is committed
to protecting (i) your privacy, and (ii) the confidentiality of
all information that may pass between you and the Company. Regard
for the lawful and correct treatment of any personal data is very
important for the Company, not only for its own efficient operations
but also to maintain the confidence of those with whom it deals.
The Company therefore fully endorses and adheres to the legal obligations
and principles of the Data Protection Act 1998.
Information for Ordering and Invoicing Purposes
There are two reasons for the Company collecting personal information
from you: - firstly, to process your order and secondly, to provide
you with the best possible service.
The type of information the Company collects about you includes,
but is not limited to: -
• your name
• address
• phone number
• contact name
• email address
• credit/debit card details where applicable
This information about you will be collected by the Company during
the course of providing services to you and may be collected by
phone, through the use of purchase orders or by other means.
In certain circumstances, the Company may use the information you
provide to it to inform you of certain products or services that
may be of interest to you.
The information the Company holds will be accurate and up to date,
provided that you notify the Company of any changes to the information
that you provide it with. You can check the information that the
Company holds about you by contacting the Company and requesting
a copy of the information it holds on file. Any inaccuracies you
find will be deleted or corrected promptly.
The information provided by you and which the Company holds will
be held securely in accordance with the Company’s internal
security policy and the law. Such information shall not be retained
for longer than is necessary.
You agree that where you default in any payment owed to the Company
your details will be passed to a debt collection agency or any other
third party the Company may use to recover the debt owed to it.
The Company will notify you in writing when action of this nature
is to be taken and you will be given reasonable time to clear any
monies owed prior to this final action being taken. Information
passed to a third party will, so far as the Company is aware, be
processed in accordance with the principles of the Data Protection
Act 1998 as applied.
The Company has notified with the Information Commissioner and
its notification details will be provided on request.
The Company has an office in the Republic of Ireland. Therefore
information relating to you may be transferred between the Company’s
offices in the United Kingdom and the Company’s office in
the Republic of Ireland and vice-versa. However such information
will at all times continue to be processed by the Company in accordance
with the terms of this Data Protection Policy.
Information for destruction that the Company collects from you
The Company warrants to you that all confidential documentation
and information collected by it from you for secure destruction
(“the Information”) shall be handled and processed in
such a manner that the Information shall remain confidential at
all times.
The Company is aware of the provisions of the Data Protection Act
1998, in particular, principle 7, and will use the Information that
it collects, records, holds or processes under the agreement the
Company has with you solely for the purposes of performing that
agreement or as you otherwise instruct.
The Company has appropriate operational and technological processes
in place to protect the Information against unauthorised, unlawful
or accidental loss, destruction or damage.
The Company has extensive technical and organisational security
measures in place to protect the processing and destruction of the
Information carried out by the Company on your behalf.
The Company warrants to you that the Information shall not be transferred
to a country or territory outside the United Kingdom.
Information that is readily available in the public domain shall
not be considered confidential and as such is excluded from this
Data Protection Policy.
This Data Protection Policy is in addition to our standard terms
and conditions. The Company reserves the right to amend this Data
Protection Policy without notification to you. |